I believe in breaking large amounts of information down into simple and easy-to-read chunks. I broke the information for this guide into simple steps. Whether in class, online, or while reading documentation, if the learner encounters too much information at once, it results in cognitive overload and negatively affects the learning process.

Tools: Adobe InDesign and Adobe Photoshop.

This template was created for an in-class trainer for a training/participant’s guide. I also designed the logo as part of a larger series on customer service training.

Tools: Adobe InDesign, Adobe Illustrator, and Adobe Photoshop.